The Serangoon House, A Tribute Portfolio Hotel Singapore, Singapore
About the Hotel
The Serangoon House, Singapore, is a Tribute Portfolio Hotel reflecting the finest examples of Indian colonial design and architecture. Located near Singapore's bustling Mustafa Shopping Centre, the hotel offers unique bespoke accommodations and cultural significance. It is ideally situated just minutes from major shopping areas and cultural landmarks, enhancing its appeal for both leisure and business travelers.
Location
Conveniently located in Singapore, the hotel is a 10-minute drive from Orchard Road, the main shopping belt. It is just a 5-minute walk to Farrer Park MRT, enhancing accessibility to public transportation. Notable cultural highlights such as the National Orchid Garden and Gardens by the Bay are within a short driving distance, making it an ideal base for exploring the city.
Rooms
The hotel features 90 air-conditioned rooms, each adorned with bespoke double-tiered beds that showcase individual hand-carved details. Guests can enjoy modern amenities such as flat-screen TVs and complimentary toiletries in private bathrooms. Selected units include seating areas for added comfort and relaxation. The diverse views, ranging from cityscapes to gardens, provide a picturesque backdrop for guests during their stay.
Eat & Drink
A daily à la carte breakfast is served in the hotel's dining room, offering a variety of choices to kick-start the day. Guests can also find various Indian and local restaurants in the vicinity, contributing to a diverse culinary experience. For convenience, the hotel includes a grocery/convenience store accessible to guests. Additionally, rooms come equipped with tea and coffee-making facilities to enhance in-room dining.
Leisure & Business
The hotel provides several amenities to ensure a comfortable stay, including complimentary wireless Internet access and a television available in the common areas. Guests can take advantage of concierge services and express check-out for hassle-free travel arrangements. The 24-hour front desk staff is multilingual, assisting with various inquiries and services.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
Business
- Fax/Photocopying
Spa & Leisure
- Garden area
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a mixed experience at this hotel. While the location was excellent, right in front of the famous Mustafa Centre in Little India, the rooms were not up to the mark considering the price paid. The service was friendly but seemed understaffed with one person handling multiple duties. The dining experience was subpar, with dry and uninviting food for breakfast.
The hotel's location is superb, just across from Mustafa Centre in Little India, offering easy access to shops, malls, and public transport. The rooms were unfortunately below average in cleanliness with issues like blood-stained bed sheets and insects, but the value for money was reasonable. The service was generally unhelpful with safety locker problems, but there was one helpful staff member who loaned us an iron for free. The dining experience was lackluster, especially for non-Indian guests, and the facilities need improvement.
The hotel's location is its main strength, being right opposite Mustafa Shopping Center and close to various attractions like Mount Faber Park and Bugis. However, the rooms were small, poorly maintained, and even had bloodstains, giving a negative first impression. The service, except for housekeeping provided by Parvata, was extremely disappointing with rude and unprofessional staff. The dining experience was subpar, and the facilities did not meet expectations.
My stay at the hotel had some positives like the convenient location near the malls and MRT station, but there were some drawbacks with the room conditions and lackluster service. The dining options were limited, and the facilities left much to be desired.
The hotel's location is the standout feature, being right opposite the Mustafa Shopping Center and close to various attractions like Mount Faber Park and Orchard Road. However, the service leaves much to be desired with unfriendly staff and poor cleanliness. The dining options are limited, primarily catering to Indian customers, and the quality is subpar.
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